"I hope what happened to me never happens to anyone, but if it does, I would highly recommend they call Julie Luhrsen first. She’s knowledgeable, caring, and she took great care of me."
The collision totaled my car and caused serious injuries to both of us.
I immediately contacted my insurance company, but they weren’t any help at all. I didn’t know what to do next, but I remembered seeing Julie Luhrsen’s office as I drove back and forth to work, so I called and made an appointment.
In our first meeting, Julie listened to our situation and my frustrations with the insurance company. She made excellent suggestions and helped me understand my options. I didn’t know the laws, what my rights were, what I needed to do, and what the deadlines were. Julie was patient, helpful and very thorough. She answered all my questions and gave me the direction I needed.
First thing, she suggested I see a doctor, because physically I wasn’t OK. Two years later, I’m still on medical leave because of my injuries. Even though I was in pain, I walked out of that first meeting feeling much more confident and comfortable, because I knew what I needed to do and what would happen next.
Julie helped me connect with doctors so I could get the right tests and treatments for my back and neck. Her recommendations were always really good, very helpful.
Looking back, I think one of the most important things she did was to get the insurance company communicating. Initially, they just weren’t getting back to me, not responding at all. Once Julie got involved, that changed. I don’t know what she did, but it really got their attention!
Julie’s communication with me was great, too. Throughout the process, I always knew what to expect, when things were happening and what I needed to do next. She even kept track of my medical bills and made sure they were getting paid.
I hope what happened to me never happens to anyone, but if it does, I would highly recommend they call Julie Luhrsen first. She’s knowledgeable, caring, and she took great care of me through the whole process.