"I’m getting the help and the compensation I need to manage my pain. No matter how much the insurance company or the hospital pushed back, Julie kept fighting for me."
My car was totaled, and my back and shoulder were severely injured. Both injuries would require surgery and therapy to relieve the pain. My doctors decided I should have back surgery first, then, when I had recovered and was healthy enough, I would have the shoulder surgery.
This was a long, complicated process with a lot of different people involved, including the at-fault driver’s insurance company, my insurance company, my doctors and the hospital. It could have been so much more confusing and difficult if I didn’t have great attorneys representing me and protecting my interests.
My attorneys began by working with the at-fault driver’s insurance company to get them to take care of the medical bills related to my back, as well as my pain, suffering and ongoing treatment for other injuries. But there was a problem. The hospital wanted to take all the money from my settlemnt with the at-fault driver to cover their bills. There would have been nothing left for my ongoing treatment or other expenses.
On top of that, I developed an infection in my lungs. Because I was sick, the doctor’s wouldn’t clear me to have shoulder surgery. My shoulder was hurting so bad, and I couldn’t use my right hand. I desperately needed more care for my shoulder while we waited until I was healthy enough for my surgery, but my insurance company said they would pay. They were accusing me of procrastinating and delaying my surgery.”
I didn’t know what to do. Then Julie stepped in and took over my case. Right from the start, she was amazing — confident, comforting and reassuring. Julie gathered statements, including ones on video, from my doctors explaining why I needed but couldn’t have the surgery yet and provided them to my insurance company. Thanks to Julie, the hospital reduced their bills, and my insurance company agreed to pay for my ongoing treatment. Even though I’m still waiting to be cleared for shoulder surgery, I’m getting the help and the compensation I need to manage my pain. No matter how much the insurance company or the hospital pushed back, Julie kept fighting for me.